Know first, then decide.

What exactly do you do?

Everything that happens between where your goods are and where they need to be: road transport in Belgium and Europe, storage in our warehouse, handling and container stripping, and combinations of these. You describe the request, we put the journey together.

How does pricing work?

You get a clear quote up front: per run, per pallet and period, or one all-in rate per container. Only a customs inspection is charged separately.

How quickly can a container be collected after release?

As soon as possible after release. You report the release and send us the packing list; we book the time slot ourselves and arrange all terminal appointments. You never have to deal with the terminal.

How long can I leave my goods in storage?

As long as you need: from a few days of bridging to a standing stock you call off in parts. The arrangements are set out in your quote up front, and thanks to the inbound and outbound administration you always know what is left.

Is stripping and storage done under cover?

Yes. The container is stripped indoors and your goods are stored inside and dry. On arrival we check the condition of the goods and, on request, record everything photographically.

What if customs selects my container for inspection?

A customs inspection takes place before release; we only collect once the container has been released. If the release is delayed as a result, we follow it up and immediately reschedule the collection — you lose no extra time with us.

Can I have my goods collected in several batches?

Yes. Several pick-ups per container are included in the all-in rate. You call when you need a part, and we load it onto your vehicle.

Is loading possible early, late or at weekends?

Yes, by arrangement. Loading and unloading outside normal hours is possible when we plan it in advance. Mention it in your request and we take it into account in the planning and the price.

What about liability during storage?

Our liability for goods in our custody is set out in the custody agreement you receive up front. Your own goods insurance for the full value remains advisable.

Do you also work for small volumes?

Yes. One container or a few pallets is enough to be a customer. Everyone gets the same follow-up and the same fixed point of contact.

Who do I contract with?

With KV SMART SOLUTIONS BV. KVSS Logistics is the trade name under which the company offers its transport and logistics services. Quote, agreement and invoice are therefore always in the name of KV SMART SOLUTIONS BV.

Question not listed? Ask it via the contact form or call us directly.